Relocation Guidance

At International House Helsinki (IHH), we provide information and guidance in a clear and practical format, helping international newcomers relocate smoothly to the Helsinki capital region. Below is an overview of the step-by-step support we currently provide for relocation matters.

Step 1: Newcomer Information Sessions

We recommend that everyone planning to move, interested in moving, or in the process of moving to the Helsinki capital region start by attending one of our Newcomer Information Sessions.

These free online sessions are held regularly and cover the essential steps newcomers need to take before and after arriving in Finland. We will also answer generic questions during the sessions.
See upcoming sessions and register here.

Please note: If you are moving to the Helsinki capital region to study, please watch this instructional video (on YouTube).

Step 2: Information and materials

After attending a Newcomer Information Session, you will receive useful materials by email to help you prepare for your move and get settled in the Helsinki region. We recommend that you go through these materials carefully and follow the instructions that apply to your situation.

We also encourage all newcomers to take a look at our Newcomer’s Guide and Housing Guide for more detailed information and practical tips.

Step 3: Relocation Guidance appointment

If, after attending a Newcomer Information Session and reviewing our guides, you still have unanswered questions, you can book an appointment for our Relocation Guidance. This service is for those who need personalised help with specific or complex situations.

You can book a 30-minute online appointment (on Teams) or request guidance by email. The service is free of charge and available in English and Finnish.

Our Relocation Guidance is tailored to each customer’s needs, and typically covers topics such as:

• Work- and family-based immigration
• Obtaining official documents and legalisation
• Public authority and administrative matters
• Everyday practicalities
• Housing

Please note that we only provide advice and guidance. We do not help you find grounds for moving, such as a job or a place of study — you must already have a valid reason (work, business, studies, or family ties). However, we can help you understand which services you need, in what order to access them, and how different factors may affect each other during the process.

We do not fill in or check applications, make appointments on your behalf, search for apartments, arrange viewings, coordinate keys or permits, or handle school placements. We do not make any official decisions, have access to application systems, or have any influence over decisions. Each authority remains responsible for its own services and decisions.

If needed, we will guide you to the right authority or organisation for further help. If your main goal is to find a job, please see our Employment Coaching service instead.

How to use the service

To book Relocation Guidance, you should first participate in a Newcomer Information Session. After that, you can book an appointment or send us an email. After booking an appointment, please fill in a background information form no later than 24 hours before the appointment time.