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FAQ

Yes. Desk services at International House Helsinki are currently offered by appointment only. To suppress the spreading of coronavirus, International House offers the following service solutions. We apologize for any inconvenience.
  • The Finnish Immigration Service issues EU-registration certificates by appointment. Book appointments from the Migri website
  • The Digital and Population Data Services Agency (Local Register Office) serves customers by appointment. Book appointments from the DVV website
  • The Finnish Tax Administration serves customers at International House Helsinki by appointment. You can book an appointment online or by phone 029 512 000. Groups of more than 5 people must make an appointment to the Helsinki-Hämeentie office in Uusimaa.
  • The Social Insurance Institution (Kela) serves customers online and over the phone. View the KELA website for services
  • TE Office serves customers over the phone, please call: 0295 020 713.
  • The Finnish Centre for Pensions serves customers over the phone, please call: 029 411 2110.
  • Helsinki-info/Espoo-info serves customers over the phone, please call (09 310 111 11) and on chat (neuvonta.hel.fi).
The IHH service center is located at Lintulahdenkuja 2 D, on the second floor of the building. Our service center is easy to get to by public transportation, bicycle, or car. The nearest bus and tram stop is Haapaniemi. Below are directions on how to reach our service center from the Central Railway Station and Pasila. Visit the HSL journey planner for more information about getting to the IHH Service center and updated timetables
  • Pasila Station From Pasila, take the 7 Tram to Haapaniemi. Walk north on Hämeentie and then turn right on to Kaikukatu. Continue on Kaikukatu, then take a left onto Lintulahdenkuja, and arrive at Lintulahdenkuja 2 D.
  • Central Railway Station Take the 6 tram or the 71 bus from the Central Railway Station to Haapaniemi. Walk north on Hämeentie and then turn right on Kaikukatu. Continue on Kaikukatu, then take a left onto Lintulahdenkuja, and arrive at Lintulahdenkuja 2 D. You can reach our service center using a City bike. It is about a 10-minute ride from the Central Railway station, and there is a bike station located next to the service center.
  • Parking near IHH: IHH is located in parking Zone 2 (II-vyöhyke), and there is street parking available near the service center. For more information about parking visit, parking in Helsinki.
The Newcomer’s Guide is a new comprehensive guidebook developed by the cities of Helsinki, Espoo, and Vantaa. It is the ultimate English language resource for those interested in moving to, living, working, and studying in the capital region.
The guide is divided into four main parts, moving, living , work & study,and leisure time. It provides readers with a wide range of materials, including information about the various public authority services, where to study Finnish or Swedish, and information about the different housing options in the capital region. The Newcomer’s Guide also has information about local cultural activities and customs.