FAQ

Do you have a question? International House Helsinki (IHH) can help!

In our Frequently Asked Questions (FAQ) sections, you’ll find answers to the questions we get asked the most about. Check our FAQ sections for your question topic, and you may find the answers you’re looking for.

Please note that all our FAQ sections are at the bottom of our pages, and you can find them by scrolling down.

FAQ about IHH authority services:

FAQ about other IHH services:

FAQ about IHH for Employers

Common FAQ:

The Finnish Immigration Service (Migri): The Finnish Immigration Service registers EU citizen’s right of residence, but it requires an appointment. Book an appointment at the Finnish Immigration service appointment booking service.
Digital and Population Information Agency (DVV): The Digital and Population Information Agency (DVV) recommends making an appointment. Read more and choose the service that suits you.
Tax Administration: The Tax Administration serves customers at International House Helsinki by appointment. You can book an appointment at MyTax service (requires strong identification) or by calling 029 512 000. Groups of more than five people should make an appointment at the Hämeentie tax office.
The Social Insurance Institution of Finland (Kela): The Social Insurance Institution of Finland (Kela) serves customers at International House without an appointment, and also online and by phone. Read more about the service.
Public employment services and registering as a jobseeker: You do not need to make an appointment to visit the Employment Services’ desk at IHH. Read more about the service. .
General information and guidance: General information and guidance serves customers without an appointment, by phone at (09 310 111 11) and via chat. Read more about the service.

The IHH service center is located at Lintulahdenkuja 2 D, on the second floor of the building. Our service center is easy to get to by public transportation, bicycle, or car. The nearest bus and tram stop is Haapaniemi. Below are directions on how to reach our service center from the Central Railway Station and Pasila. Visit the HSL journey planner for more information about getting to the IHH Service center and updated timetables

Pasila Station From Pasila, take the 7 Tram to Haapaniemi. Walk north on Hämeentie and then turn right on to Kaikukatu. Continue on Kaikukatu, then take a left onto Lintulahdenkuja, and arrive at Lintulahdenkuja 2 D.
Central Railway Station Take the 6 tram or the 71 bus from the Central Railway Station to Haapaniemi. Walk north on Hämeentie and then turn right on Kaikukatu. Continue on Kaikukatu, then take a left onto Lintulahdenkuja, and arrive at Lintulahdenkuja 2 D. You can reach our service center using a City bike. It is about a 10-minute ride from the Central Railway station, and there is a bike station located next to the service center.
Parking near IHH: IHH is located in parking Zone 2 (II-vyöhyke), and there is street parking available near the service center. For more information about parking visit, parking in Helsinki.