The Newcomer’s Checklist: EU/EEA citizen
Key steps
What do I need to do?
Key steps outline important actions and information to help you start your newcomer journey. These steps are intended for EU/EEA citizens.
It’s useful to bring the checklist with you when visiting the International House Helsinki (IHH) service centre. Please note that some steps should be completed before arriving in Finland.
Use the checkboxes to track the steps you have already completed.
Before moving
If you are moving with your family from an EU/EEA country, where your family documents are written in a language other than Finnish, Swedish or English, this step is very important. For you to be able to register your family relations in Finland, you need a multilingual standard form clarifying these family relations.
A multilingual standard form is a translation aid that helps the Finnish authorities understand your official documents. If your official documents, for example children’s birth certificates or marriage certificate, are in another language than Finnish, Swedish or English, you need to bring a multilingual standard form with you to Finland when you move.
When should this step be done
Before moving to Finland
Official responsible for this step
Relevant official national authority in your country of origin
After moving
If you are a citizen of an EU Member State, Liechtenstein or Switzerland you do not need a residence permit to stay in Finland. If you stay in Finland for longer than 90 days, you need to register your right of residence at the Finnish Immigration Service (Migri). If you stay in Finland less than 90 days, you can work and stay in Finland without registration.
When should this step be done
Within 90 days of your arrival and once the grounds for your registration are valid, e.g. employment has started.
What you need before this step
- Book an appointment. There is limited availability of appointments, and it is recommended to book well in advance. Please note that new appointments are added in the booking system regularly.
- Valid passport or identity card
- Documentation on the grounds for your move to Finland (for example employment, education, family ties, studies: check the exact requirements on Migri’s website)
- Possible financial statements
Official responsible for this step
Finnish Immigration Service (Migri)
First, you need to fill in an application form either online or on paper. Then you need to visit Migri’s service point to prove your identity. You can do this at IHH. Read more
How long does this step take?
The decision can be given as soon as the requirements are met. Registration can often be done during your appointment.
This is a mandatory step for everyone. When you arrive in Finland, it is important to register your information in the Finnish Population Information System. When you register, you will be given a Finnish personal identity code. At the same time your municipality of residence in Finland and information about your family relationships can be entered into the population information system.
When should this step be done
As soon as possible after arriving in Finland
What you need before this step
- Valid passport or identity card
- Other documents that depend on your situation: For example, if your stay is work-related, bring employment contract, and if your stay is study-related, bring certificate of attendance issued by your education institution.
- If necessary, the original certificates of family relations and multilingual standard form clarifying family relations
- Certificate of registration of the right of residence of an EU citizen (for registration of permanent address and municipality of residence)
Official responsible for this step
Digital and Population Data Services Agency (DVV)
A personal visit is needed when:
- You do not have a Finnish personal identity code and you need one. Read more opens in new tab opens in new tab
- You want to register a municipality of residence. Please note that if you already have a Finnish personal identity code and have received a decision on Finnish Immigration Service’s (Migri) EU registration less than 12 months ago, you do not need to visit DVV. Read more opens in new tab opens in new tab
DVV serves customers at International House Helsinki mainly by appointment. Please read more on how to book the appointment and what you need to bring with you to the appointment here.
In some cases, the personal identity code can be issued by the Tax Administration (Vero) or the Finnish Immigration Service (Migri). You can request a personal identity code from the Tax Administration when you need it for tax reasons – for example, when you work in Finland.
Important terms
- Personal identity code (henkilötunnus) = often referred to as identity number, ID number or social security number, all meaning the same. A personal identity code includes 11 characters. You need a personal identity code to take care of many things related to everyday life, such as to open a bank account or to obtain a telephone subscription. You also need to give the code to your employer.
- Municipality of residence (kotikunta) = Applying for a Finnish municipality of residence is a very important step to help you access public services and allow you to fully participate in the Finnish society. DVV decides whether a Finnish municipality of residence can be entered for you. If you have a municipality of residence in Finland, in most cases you are entitled to use the services provided by the municipality, such as public health care, daycare and education. It is possible to register with DVV and obtain home municipality even if you are staying in some temporary accommodation. If you move, you need to make a notification of change of address. If you already have a Finnish personal identity code, you can apply for the municipality of residence also online opens in new tab opens in new tab.
- Finnish Population Information System (Väestötietojärjestelmä) = A national register, which includes basic information on all Finnish citizens and foreign citizens who live in Finland temporarily or permanently.
How long does this step take?
Depending on your situation. You can find information on the average processing times from DVV’s website opens in new tab opens in new tab.
If you are working and receiving pay, or if you are an entrepreneur or receiving some taxable benefit, you need a Finnish tax card. Your employer needs your tax card to know how much of your wages must be withheld for taxes, pension payments and insurance contributions. Please note that it is important to follow your income throughout the year to make sure that you do not exceed the income limit indicated on your tax card. If you will earn more, you should request a new tax card with a higher income limit. Otherwise, your wage is taxed at a higher additional percentage.
In case you are currently not working, you do not necessarily need a tax card.
When should this step be done
After you have received a personal identity code, and you are expecting to receive income in Finland
What you need before this step
- Finnish personal identity code
- A valid passport or a valid identity card
- An employment contract
- If you work in construction or the shipbuilding sector, you need to visit the Helsinki Area Tax Office (address: Hämeentie 15) to apply for a tax number and a tax card.
Official responsible for this step
Finnish Tax Administration (Vero)
You can apply for a tax card either in person, over the phone or online. You can do this by visiting the Finnish Tax Administration’s (Vero) service desk at International House Helsinki. If you work in construction or the shipbuilding sector, you need to visit the Helsinki Area Tax Office at Hämeentie 15 to apply for a tax number and a tax card.
You can apply for a tax card online at MyTax (OmaVero) only if you have online banking credentials or other means of strong identification in Finland.
Important terms
- Tax card (verokortti) = Shows your tax rate, which all people receiving wages or other income in Finland need.
- Tax number (veronumero) = Everyone working at a construction site, on an installation project or at a shipyard must have a tax number, which is a code number that identifies the taxpayer.
- Personal identity code (henkilötunnus) = A means of identification for individuals that is more specific than a name and needed to get a tax card
How long does this step take?
If you already have your personal identity code, your tax card can usually be issued immediately during your appointment at the Finnish Tax Administration’s (Vero) service desk in IHH.
Public employment services support you to find work, understand the Finnish job market, help adapt to Finland and learn the language. You need to be registered as a jobseeker with the employment services to receive unemployment benefits and to access most of their support services, including integration services. To register as a jobseeker, you must live in Finland.
When should this step be done
As soon as you arrive if you are unemployed
What you need before this step
- A passport or an official ID card issued in an EU country or a certificate from the police of temporary passport seizure
- Certificate of registration of an EU citizen’s right of residence (not mandatory for registering as a jobseeker, but is required for integration services)
- An extract from the population register from the Digital and Population Data Services Agency or a Kela card or other document that you use to prove that you have a Finnish personal identity code
- Certificates of employment and education translated into Finnish, Swedish, or English
Official responsible for this step
Employment service of your municipality of residence or employment area
You can register as a jobseeker online on Job Market Finland or in person at the employment services.
Important terms
- Unemployed jobseeker (työtön työnhakija) = a person who is without employment, laid off or is not part of the workforce. In the context of public employment services, jobseeker normally refers to a customer who has registered as a jobseeker. As a registered jobseeker you may be entitled to employment services and unemployment security, if certain conditions are met. It is possible to register as a jobseeker even if you are not unemployed (e.g. working or studying part-time), but some services and benefits may be limited only for those whose status is unemployed.
- Unemployment benefit (työttömyysetuus) = A financial benefit during unemployment. This must be applied from the payer after you have registered as a jobseeker in the employment services. Unemployment benefit may be paid by Kela or alternatively an unemployment fund if you have been a member for more than 26 weeks while working.
- Kela = The Social Insurance Institution of Finland
- Labor policy statement (työvoimapoliittinen lausunto) = Before you can receive unemployment benefits, the public employment services will submit a statement on whether you have the right to unemployment benefits or not. The statement is then sent to Kela or your unemployment fund that makes the decision of your benefit.
- Clarification request (selvityspyyntö) = In some situations, the employment services must ask further information to issue a statement about your right for unemployment benefit. Your answer to the clarification request is forwarded to the Development and Administration Centre for ELY Centres (KEHA Centre) which will then issue the labor policy statement.
- Employment or integration plan (työllistymissuunnitelma/kotoutumissuunnitelma) = After you have registered as a jobseeker, an employment service specialist will prepare a personal employment or integration plan with you. The plan specifies the goals and methods for your job search, what services you need, and how you will manage matters in the future with employment services.
- Unemployment fund (työttömyyskassa) = Unemployment funds pay a larger amount of unemployment benefit, as the amount is earnings-based, so it is calculated based on your salary in your previous jobs. They only pay the benefit to their members who meet the work and membership requirement, so it is a good idea to join an unemployment fund when you have a job.
How long does this step take?
Employment services aim at processing all applications as quickly as possible. The processing times are dependent on individual situations and processing queues.
The Social Insurance Institution of Finland (Kela) offers support in various life situations. The right to Kela benefits is based on permanent residence and/or employment. There is a separate application for each benefit.
When should this step be done
After you have received your personal identity code, you can apply for Kela benefits and/or Kela card according to your needs.
What you need before this step
- Personal identity code
- A valid passport or identity card
- An employment contract (if your stay is work-related)
Complete all the forms (see below) before you visit Kela’s service desk at International House Helsinki (IHH). The General Information and Guidance Services at IHH can provide you with help in understanding all the forms.
Official responsible for this step
Social Insurance Institution of Finland (Kela)
You can visit Kela’s service desk at IHH, which specialises in providing information to newcomers. You can also find out what kind of benefits you may have the right to by calling Kela’s English phone service.
You can apply for Kela benefits by submitting forms. Please find the forms and instructions in English on Kela’s website opens in new tab opens in new tab.
Important terms
- Kela = the Social Insurance Institution of Finland
- Kela card (Kela-kortti) = Kela sends the Kela card to everyone who has the right to health insurance in Finland. By presenting your card at the pharmacy or at many private medical clinics, you can get a direct, on-the-spot reimbursement for your costs. You will then only have to pay the co-payment.
How long does this step take?
See average processing times on Kela’s website. opens in new tab opens in new tab
You need a personal bank account to receive salary and benefits and to pay for rent and other bills. The online banking codes can also be used for strong identification, which you need to access most online services in Finland. You can choose any of the Finnish banks. Please note that not all banks provide services in English. Remember to check the requirements for documentation from the bank that you choose to use. A visit to the bank of your choice is required.
When should this step be done
Check the criteria for opening an account from the bank of your choice. Usually, a permanent address in Finland must be registered for you by DVV first.
What you need before this step
- Personal identity code
- Address in Finland (or in another EU/ETA country, depending on bank)
- EU citizen’s right of residence
- Possibly a declaration of where your funds have come from
Official responsible for this step
Any of the banks in Finland
Important terms
- Strong identification = Most of the online services in Finland can be accessed only by using strong identification. So, to make managing your life easier in Finland, it is important to get the strong identification as soon as possible. The most common method for strong identification is to use the online banking codes, but there are other options also. Other options include citizen certificate, mobile certificate, and Suomi.fi identification.
- Citizen certificate = Certificate that is included in an ID card. It includes a Signing Certificate and an identification and encryption certificate.
- Mobile certificate = A certificate used on the mobile phone, based on two-factor authentication by your PIN code and your phone’s SIM card. Gives you access to almost all services in Finland, both public and private.
- Suomi.fi e-Identification = Can be used for strong identification into public services.
How long does this step take?
The processing time varies between banks and when first appointment times are available. Please ask from the bank of your choice.
Other useful steps
What next?
The following steps provide useful information about life and services in Finland and the Helsinki capital region.
Everyone in Finland must submit a notification of move to the Digital and Population Data Services Agency (DVV) when their address changes. Please note that this step should not be followed if you are currently moving to Finland from another country, only if you have already had one address on record in Finland before. Follow the instructions on DVV’s page “Foreigner’s move to Finland, in Finland and out of Finland” when moving from another country.
When should this step be done
Always when you move from one address to another in Finland
What you need before this step
- Proof of identity (+ strong identification)
Official responsible for this step
Digital and Population Data Services Agency (DVV)
Can be done online and in person. If you have a Finnish personal identity code and strong identification, you can submit the move notification electronically on the Notification of a move service opens in new tab opens in new tab. Paper forms are available in all post offices and DVV service points, including IHH.
Important terms
- Temporary address = A temporary address can be registered with DVV for a period of up to 12 months. If you are moving to Finland until further notice you should register a permanent address, because with a temporary address you cannot receive a municipality of residence in Finland, which means you are not entitled to public services.
- Permanent address = This is valid until further notice, meaning until you submit a notification of change of address. When the permanent address is registered, a municipality of residence can also be registered. You need this to be able to use public services.
You can buy your ticket in advance using the HSL card or app, or pay for adult single fares directly on board with contactless payment by selecting your zones and tapping your debit or credit card on the reader. In the HSL app, you can buy single or season tickets (such as a monthly ticket), find routes and stay updated on service changes.
You can buy a HSL card from a HSL service point or order one online via the HSL card service. The HSL app is available for download in your app store.
When should this step be done
When you want to use public transport (bus, tram, metro, commuter train and ferry services) in the Helsinki capital region
What you need before this step
- Identification, e.g., passport or ID card
- To be able to purchase season tickets at lower, residential prices, you need to have an address registered in the HSL region by DVV.
- To get full benefit from the HSL app, you need e-identification.
Official responsible for this step
HSL = Helsinki Regional Transport Authority
Do this if you want to exchange a valid driver’s license issued by another country for a Finnish one.
You are allowed to drive in Finland using a licence issued in an EU or EEA Member State, for as long as the licence is valid.
If you have a valid driving licence issued in a country that has ratified the Geneva or Vienna Road Traffic Convention or Hong Kong, Macao or Taiwan, you can exchange your licence without passing the driving examination (for most common license types). To exchange without the driving examination, you must exchange your driving licence within two years of having a permanent address in Finland and before your licence expires.
If you do not have a driver’s license and you want to drive, you need to complete driving instruction and examination to get a license.
When should this step be done
When your stay in Finland has lasted at least 6 months but less than 24 months
What you need before this step
- Proof of identity, such as passport or other official ID
- Valid foreign driving licence
- Medical certificate (valid for 6 months) stating your driving ability
- Two passport photos
Official responsible for this step
Ajovarma handles vehicle inspections, registrations, and driving examinations in Finland, including both theory and driving tests for all driving licence categories. Forms for the driving licence permit application are available at Ajovarma, and it is best to book an appointment in advance to submit your application.
The foreigner’s identity card is issued by the Police in Finland. Applying for the identity card requires a personal visit at the Police station. You can either go to the police station, take a number and wait for your turn in the same day or schedule an appointment in advance. Please note that if you schedule and appointment, it must be done well in advance, as availability of appointments is limited. Getting the initial appointment might take weeks or even months.
When should this step be done
After having registered information in the Finnish Population Information System and receiving a Finnish personal identity code and a home municipality
What you need before this step
- Finnish personal identity code
- Home municipality in Finland
- EU citizen’s right of residence
Official responsible for this step
Police
Applying for the foreigner’s identity card requires a personal visit to the Police station.
Important terms
- Strong identification = Using strong identification means that you prove your identity online with your online banking credentials, citizen certificate or mobile certificate.
How long does this step take?
The application processing is usually rather straightforward, and you can expect to receive your ID card within 1–2 weeks after your visit to the police station.
Getting a Finnish phone number makes moving to Finland easier overall and helps you reduce costs of calling. You need a local phone number to schedule certain appointments. The easiest alternatives are getting a prepaid SIM card or eSIM. You can get a prepaid subscription in convenience stores, kiosks or at mobile retailers. Postpaid mobile subscription is cheaper and more convenient in the long run, but to get it, you need a personal identity code and permanent address registered. If you are new in Finland, you may need to pay a deposit for a postpaid mobile subscription.
When should this step be done
When you arrive in Finland
What you need before this step
Postpaid service requires:
- personal identity code
- permanent address registered
- possibly strong identification if you purchase the subscription online
Official responsible for this step
Convenience stores and kiosks to buy prepaid options or mobile service providers’ online or in store if buying postpaid service.
To bring your pet to Finland, you have to prepare many things with the veterinarian before moving. The regulations are different for different pets, make sure to check online exactly what steps your pet must go through.
When should this step be done
Before travel, up to several months before moving.
What you need before this step
Depending on the animal and country you are moving from. Vaccination records and pet passport are important, but make sure to read the specific requirements for your pet and your country.
Official responsible for this step
The Finnish Food Authority is responsible for the guidelines on bringing pets to Finland.
You can bring your car to Finland with you when you move. The regulations are different based on where you are moving from, so it is important you check the requirements. In Finland you are not allowed to drive an unregistered car, so there are a few steps you must go through to be able to drive your car.
What you need before this step
- Certificate of conformity (COC) makes the process easier.
Official responsible for this step
- Tax administration (Vero) to submit declaration of use (can be done online, but needs bank ID or other method of strong identification for EU citizens)
- Traficom for vehicle registration, in person
- Customs (Tulli)
It might be easier to find short-term housing first, while looking for a more long-term solution. The housing market and the availability of different types of housing varies, therefore it is good to start researching the different options early in your planning process. However, tenants have only one month notice period and therefore rental apartments on the market are usually available either immediately or from the beginning of the consequent month.
When should this step be done
Soon after arrival. Temporary housing can be secured already before arriving.
What you need before this step
- Some rental agencies might require a Finnish personal identity code.
Official responsible for this step
There are several housing providers. The different cities also have their own rentals, which are at a slightly lower price point than private rentals. However, you may have to queue for a long time before an apartment is offered.
Everyone in Finland has the right to emergency medical treatment. If you are currently covered by health insurance in another EU/EEA country, you can use the essential health services in Finland, even if you have not yet registered your home municipality in Finland. In this case, bring your European Health Insurance Card (EHIC) with you to the doctor. If you have registered your home municipality already, you can access public health services for the same small fee as locals.
The primary point of care is the local health station (terveysasema) during office hours. Emergency number in acute crisis: 112 (police, emergency medical services, fire and rescue services or social services).
During emergencies outside office hours children in the capital region can go to the New Children’s Hospital. Adults are served in local Emergency Departments.
- Helsinki: Malmi or Meilahti Emergency Departments
- Vantaa: Peijas Emergency Department
- Espoo: Jorvi Emergency Department
When should this step be done
You can use public health services after you have registered your home municipality at DVV.
What you need before this step
- Home municipality registration at DVV
- European Health Insurance Card (If you have not yet registered your home municipality in Finland)
Official responsible for this step
Public health care:
- Health station in your neighbourhood
- Emergency: Hospital emergency departments
Private health care:
- There are several private health care providers in Finland. For EU/ETA citizens they provide services at the same price as for locals, though the prices are higher than public services.
All children have the right to early childhood education. Most commonly children under 6 years go to daycare centres. Compulsory education starts with preschool, which begins in the year the child turns 6 and first grade begins in the year the child turns 7. If your child does not speak the local language, school begins with preparatory education.
In Helsinki, first and second graders have the right to attend a local school in their neighbourhood, even if they do not know Finnish or Swedish yet. In Vantaa this applies for first graders. In Espoo children attend group form preparatory education, determined by the Multicultural Education Services of the Espoo Finnish Education Unit.
Basic education is also offered in other languages at some schools.
When should this step be done
- Daycare: Four months before expected start date (application can be done before moving to Finland)
- Pre-primary education for six-year-olds: enrol immediately after coming to Finland
- School for children aged 7 and older: enrol immediately after coming to Finland
What you need before this step
- Home municipality needs to be registered before enrolling in daycare or school.
Official responsible for this step
Municipality of residence: City of Helsinki if moving to Helsinki, City of Vantaa if moving to Vantaa and City of Espoo if moving to Espoo.
Learning Finnish is important for integrating better into Finnish society and possibly for better career opportunities. You can find many organisations and educational institutes in the Helsinki capital region offering Finnish language courses. You can also study Finnish or Swedish as part of your integration training.
When should this step be done
Whenever you are ready
Official responsible for this step
There are different service providers offering Finnish courses. You can study Finnish online or in person, depending on your preferences.
Integration services offered by municipalities help you to settle in Finland, learn the language, and find your place in the society and working life. You can receive a personal integration plan, services and support based on your skills and needs. Integration services are generally intended for people who have lived in Finland for less than three years.
To access integration services, you must generally register as a jobseeker in the public Employment services. Municipalities also offer integration services for those who are outside of working life (e.g. at home caring for your child, over 65 years old, or have a disability or illness). You can inquire for both services through the public employment services of your home municipality.
When should this step be done
Your first integration plan needs to be made within three years of registering your right of residence
What you need before this step
- A passport or an official ID card issued in an EU country or a certificate from the police of temporary passport seizure
- Certificate of registration of an EU citizen’s right of residence
Official responsible for this step
Employment service of your municipality of residence or employment area
Important terms
- Initial assessment (alkukartoitus) = First interview to evaluate your skills and needs
- Integration plan (kotoutumissuunnitelma) = Personal plan made together with an integration specialist working in your municipality listing your integration goals and needs and the services to support them.
- Integration training (kotoutumiskoulutus) = Full-time course to learn Finnish or Swedish and skills needed in the Finnish society and working life.
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Other guides and resources
-
The Newcomer’s Guide
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Housing in Helsinki: A newcomer’s guide to finding a home in the capital
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International Jobseeker’s Guide
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Guide to early childhood education and care
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Options for basic education in Helsinki
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School options for 15–18-year-olds
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Starting school in Helsinki