Newcomers to the capital region can now get support with questions that arise as you start a new life in the city.
The Newcomer’s advice line answers queries twice a week about local services in Helsinki, Espoo and Vantaa. Callers can ask, for example, about banking, health care, insurances, and many other questions that come up as they relocate. The line includes guidance about the public services and what recreational options the city has to offer to its residents.

The Newcomer’s advice line number is 010 202 4688 and the service is open on Mondays 9:00–12:00 and Thursdays 14:00–17:00.

The advice line helps international movers with practical questions such as how to apply for a new electricity contract and how does the local healthcare system work? It gives tips about how to move around in the city and relays information about the transport system.

The service offers easily accessible advice to recent arrivals and seeks to support everyone with even the simplest questions about everyday life. It takes into account that the capital region has a lot to offer, but often, especially the international newcomers do not easily come to contact with the whole range of information.

(The Newcomer’s advice line charges a basic local network rate and doesn’t include any incremental service charges.)

The service is co-funded by the ministry of employment and economic development and is part of the national Talent Boost programme (#Talentboost)