We are now collecting feedback and we want to hear from you


To continue improving and updating our overall customer experience, website, and service centre, International House Helsinki (IHH) is now collecting feedback via customer surveys.

You can respond to our survey online and in our service centre via our tablets. Surveys are conducted anonymously, and do not include personal or confidential information when completing the survey.

Click here to reply to our feedback survey.


Feedback helps us improve


We plan to use feedback from this survey to improve our website, service centre, and overall customer experience. It only takes a few minutes to complete our customer survey, and your responses are appreciated.


Feedback surveys are not meant for questions related to individual cases or applications


Our feedback surveys are intended to be used for feedback only.

It is not advised to ask questions about one’s personal situation, applications, or status.

We will only open links provided that are related to International House Helsinki, our stakeholders, and service providers. For security reasons, please do not include any personal information when submitting feedback.